Streamline - Business Matching and Verification

Privacy Policy

Effective Date:

Streamline Online Ltd • Company No. 15032129

71–75 Shelton Street, Covent Garden, London, WC2H 9JQ

1. Introduction

Streamline Online Ltd ("Streamline", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following personal data:

  • Identity Data: Name, company name, job title.
  • Contact Data: Email address, telephone number, business address.
  • Technical Data: IP address, browser type, operating system, device information.
  • Usage Data: Information about how you use our platform, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Data

  • Provide and manage our services.
  • Process transactions and send related information.
  • Manage your account and provide customer support.
  • Send you technical notices, updates, security alerts, and support messages.
  • Communicate with you about products, services, offers, promotions, and events.
  • Comply with legal obligations.

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfil our contractual obligations to you.
  • Legitimate Interests: For our legitimate business interests, such as improving our services.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Consent: Where you have provided consent for specific purposes.

5. Data Sharing

We may share your personal data with:

  • Service Providers: Third parties who provide services on our behalf.
  • Business Partners: Trusted partners for joint marketing and promotional activities.
  • Legal Authorities: When required by law or to protect our rights.

6. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request erasure of your data.
  • Object to processing of your data.
  • Request restriction of processing.
  • Request transfer of your data.
  • Withdraw consent at any time.

To exercise these rights, please contact us at data@streamlineonline.co.uk.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

10. Cookies

Our platform uses cookies to enhance user experience. For detailed information, please refer to our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Streamline Online, 71–75 Shelton Street, London, WC2H 9JQ • sales@streamlineonline.co.uk • 0330 301 0000 • Company Registration: 15032129