1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the Streamline Online platform (the "Platform"). The Platform is operated by Streamline Online Ltd, a company registered in England and Wales (No. 15032129), with its registered office at 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ ("Streamline", "we", "us", or "our"). By using the Platform, you confirm that you accept these Terms and agree to comply with them.
2. Definitions
- User: Any business or individual accessing the Platform.
- Verified Member: A user who has successfully completed our verification process.
- Services: Platform features including supplier matching, lead generation, product listings, and promotional services.
- Agreement: These Terms and any policies incorporated by reference.
3. User Obligations
- Provide accurate, complete, and up‑to‑date information.
- Do not misuse the Platform (e.g., introduce malware or breach data protection laws).
- Keep login credentials confidential.
4. Use of the Platform
- The Platform is intended for business use only; personal/consumer use is not permitted.
- We may suspend or terminate accounts that breach these Terms or where fraudulent or harmful activity is suspected.
- Verified Members may access premium tools, discounts, and AI‑powered services, per their subscription plan.
5. Fees & Payments
- Some Services are provided under subscription models; Users agree to pay all applicable fees on time.
- All payments are non‑refundable unless expressly stated otherwise.
- We may change pricing with 30 days’ notice.
- Failure to pay invoices when due may result in service suspension and recovery actions, including interest, legal fees, and collection costs.
6. Intellectual Property
- All IP on the Platform remains the property of Streamline or its licensors.
- You may not copy, reproduce, or commercially exploit any part of the Platform without prior written consent.
- Use of the Platform does not grant any right to resell, distribute, or sublicense Streamline’s products or services without written authorisation.
7. Third‑Party Links & Services
The Platform may include links to third‑party websites or services. Streamline is not responsible for third‑party content, accuracy, or policies.
8. Confidentiality & Data Protection
Both parties will maintain the confidentiality of any non‑public information shared. Streamline processes personal data in accordance with our Privacy Policy.
9. Limitation of Liability
- We are not liable for indirect, incidental, or consequential loss, or loss of profit, business, or data.
- Our total liability shall not exceed the amount paid by you for Services in the preceding 6 months.
10. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control (e.g., acts of God, war, cyberattacks, governmental restrictions).
11. Termination
- Either party may terminate this Agreement with 30 days’ written notice.
- We may suspend or terminate access immediately for breach of these Terms, illegal activity, or misuse of the Platform.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute.
13. Changes to These Terms
We may revise these Terms at any time by posting the updated version on the Platform. Continued use of the Platform constitutes acceptance of the new terms.
Streamline Online, 71–75 Shelton Street, London, WC2H 9JQ • sales@streamlineonline.co.uk • 0330 301 0000 • Company Registration: 15032129